Global insurer AXA is collaborating with Microsoft to create a digital healthcare platform, which will concede virtual healthcare to all AXA customers. The new program will rely on the unrestricted portfolio of technology in the Microsoft Cloud for Healthcare, including Azure API for FHIR, that empowers the patient insights without hazarding patient privacy.
- Microsoft and AXA will cooperate with partners to further supplement the program and to deliver value-added services to all stakeholders. In the long-term, the platform endeavors to allow a combination of third-party services, with the hope of creating an open, global service for healthcare providers and patients, notwithstanding whether they are AXA clients.
- Thomas Buberl, CEO of AXA commented: “AXA is a world guide in healthcare. Our intentions in this field are among the top priorities of our Driving Progress 2023 strategic plan. This ambition is further strengthened today in the face of the current historic worldwide public health crisis.”
- The digital healthcare platform will connect digital health services offered by AXA to maintain its customers at every stage of their e-health encounter. The range of services proposed will include a self-assessment and restraint tool, a medical concierge, a teleconsultation interface, a digital document vault, home care services, or a directory of healthcare experts.
- A pilot program, which incorporated a self-assessment tool, teleconsultation, and a medical concierge to aid appointment-setting was triumphantly launched in late 2020 in Germany and Italy. In 2022 it will be launched in the United Kingdom, Belgium, Spain, and Switzerland to be accompanied by other countries around the earth.